Terms and Conditions

Last updated: 02.2025

1. Introduction

Welcome to mondecoart.com. By using this website, you agree to the following terms and conditions. If you do not agree with these terms, please refrain from using our website and services. mondecoart.com (hereinafter referred to as “we”, “us”, or “our”) provides creative services, including the creation of mosaics, stained glass, sgraffito, wall and ceiling murals, custom paintings, as well as the conducting of workshops. These Terms and Conditions apply to all services and content provided on this website.

2. Services Provided

We offer the following services:
  • Custom mosaic creation
  • Stained glass art
  • Sgraffito
  • Wall or ceiling murals
  • Custom paintings
  • Creative workshops

3. Use of the Website

By using this website, you agree to comply with all applicable local and international laws. You are prohibited from engaging in the following activities on the site:
  • Copying or reproducing content without permission
  • Disrupting the functionality of the website
  • Actions that infringe on the rights and privacy of other users

4. Intellectual Property

All content on this website, including but not limited to images, designs, and text, is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of any materials from this website is prohibited without our permission.

5. Booking and Payment for Services

To book our services or participate in workshops, users may be required to make a payment. Payments for services can be made using the following methods:
  • Cash
  • BLIK system
  • Bank transfer
Workshops: Payment for workshops must be made in full before the scheduled date. Custom Services: Payment terms for custom services (mosaics, paintings, etc.) will be agreed upon individually before work begins. Refunds: Refunds depend on the specific terms of the service agreement and may vary depending on the circumstances. Please contact us for further details.

6. Cancellation of Workshops

If a workshop is canceled by us, participants will be notified and offered options to reschedule or receive a refund. If you wish to cancel or reschedule your participation in a workshop, please notify us no later than 2 business days before the scheduled date. Cancellations made less than 2 business days in advance may incur a penalty fee.

7. Safety Responsibility (for Workshops and Creative Services)

We take all reasonable measures to ensure safety during our workshops and creative sessions. However, participants are responsible for their own well-being and must follow the instructor’s instructions to prevent accidents.

8. Limitation of Liability

We take all reasonable steps to ensure the accuracy, safety, and availability of our services and content. However, we do not guarantee that the website or our services will be error-free, uninterrupted, or free of viruses. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

9. Privacy Policy

We respect your privacy. The information we collect is used solely to provide our services. For more information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

10. Use of Cookies

Our website uses cookies to improve the quality of the services provided and analyze website usage. By continuing to use our website, you agree to our cookie policy. For more information, please review our Privacy Policy.

11. User-Generated Content

By posting any materials (photos, reviews, comments, etc.) on our website or social media channels, you confirm that you hold the rights to such content and grant us permission to use it for marketing purposes.

12. Refund and Cancellation Policy (for Custom Services)

Orders for custom creative works, such as mosaics, paintings, stained glass, sgraffito, and wall or ceiling murals, can be canceled or modified within 7 days from the time of booking, provided that work has not yet started. Once work has begun, refunds or cancellations are not possible. Please contact us for more details.

13. Changes to the Terms and Conditions

We reserve the right to update and modify these Terms and Conditions at any time. All changes will be published on this page with the updated effective date. You agree to regularly review this page to stay informed about any changes.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Poland. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Wrocław.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or any other aspect of using our website or services, please contact us at the following:

mondecoart.com
Address: [company address]
Phone: +48 780 123 566
Email: mondecoart.com@gmail.com
Website: mondecoart.com